SMS Terms of Service

Effective date : August 8th, 2025

These Terms of Service (“Terms”) govern your use of the website www.bayneuropsychiatry.com (“Site”) operated by Bayneuropsychiatry (“we,” “our,” or “us”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. SMS Consent Communication

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Bay Neuropsychiatry, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Promotions or offers

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Bay Neuropsychiatry at any time."

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Bay Neuropsychiatry in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@bayneuropsychiatry.com

Additional options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary

9. SMS Communications

By opting into SMS from Bay Neuropsychiatry, you are agreeing to receive SMS messages from Bay Neuropsychiatry. This includes SMS messages for conversations (between employees). Message frequency varies. Message and data rates may apply.

See Privacy Policy

  • To cancel, Reply STOP to Bay Neuropsychiatry for any message to opt out.
  • For help, reply HELP to Bay Neuropsychiatry or visit our Contact Us page.

SMS consent and mobile opt-in data are never shared with third parties or affiliates for marketing purposes.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are posted constitutes acceptance of those changes.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

13. Contact Us

If you have any questions about these Terms or HIPAA compliance, please contact us:

Bay Neuropsychiatry
Administrative mailing address:
3450 Sacramento St, #117, San Francisco, CA 94118
Email: info@bayneuropsychiatry.com
Phone: 650-502-4589